A Google user
Clear and understandable UI. Works *fast*. I slide on the app, and the door lock unlocks immediately, i am using internet locks, not direct BT or direct wifi (afaict). The response time is impressive, as it feels like there is no lag. Only con for me: Doesn't exit cleanly, at least when i use the android-back button it goes from screen but stays active, that might be android anyway. 1yr later. Still 5*
6 people found this review helpful
Justin Eck
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depending on the device, the app may need to be open to work on the door sensors which is a little inconvenient, but not the end of the world. overall a good app! Bumping up to 5 stars for the prompt and unexpected customer service! Unfortunately my org doesn't have our sensors set up for hand wave, but that's a super cool feature!
3 people found this review helpful
Hi Justin, thank you for your comment. This may occur due to power saving settings on some devices. Navigate to your Profile Settings (top right of app) -> Hand Wave Unlock for our walkthrough on this issue. The Kisi Reader will also need to have 2FA disabled, see: docs.kisi.io/how_to_guides/access/credentials/enable_mobile_credentials